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At Jember, we are committed to delivering your faith-inspired products and premium coffee with care and efficiency. Please review our shipping policy below for details on how we handle your orders.
Free Shipping: Enjoy free shipping on all orders for the next two months!
Processing Time: Orders are typically processed and fulfilled within 3-5 business days.
Delivery Time: Once shipped, delivery times vary based on your location and shipping carrier. Most orders arrive within 5-10 business days.
We currently ship to the United States. If you’re located outside the U.S. and would like to place an order, please contact us at hey@jember.store for assistance.
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to track your package through the carrier’s website.
Please ensure your shipping address is accurate at the time of purchase. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.
If your package arrives damaged or is lost in transit, please contact us at hey@jember.store within 5 days of delivery. Include your order number and photos of the issue (if applicable), and we will work with you to resolve the matter promptly.
For any shipping-related inquiries, feel free to reach out to us at hey@jember.store. We’re here to help!
